Maidstone’s Mitsubishi dealership is 40 years young
MAIDSTONE’S Mitsubishi dealership is celebrating 40 years of representing the brand – all from the same site that it first opened in 1977.
Humphries & Parks Mitsubishi, located on London Road, West Malling, credits its success to its forward-thinking approach and ability to embrace change, while all the time delivering the award-winning levels of customer service that it has built its enviable reputation on.
One of the oldest dealerships in the Mitsubishi Motors in the UK dealer network, Humphries & Parks’ milestone was recently recognised at the manufacturer’s annual UK dealer conference with the presentation of a special 40-year award.
A family-run business, Humphries & Parks Mitsubishi has grown from a handful of staff in 1977 to 35 today. While the dealership believes in nurturing new talent, its longevity can also be attributed to its established and highly motivated team. In particular, the site’s workshop team have many years’ experience at the dealership – Technicians Paul Bissenden and Joe Whiting are now in their 30th and 28th years of service respectively.
Paul said: “The dealership and the volumes of cars that we see have grown so much over the years, but we still see many of the same customers – we have one who’s just bought his ninth Mitsubishi from us. The model range has evolved massively and when I started, I never thought I would be working on hybrid vehicles.”
Marcus Joy, Dealer Principal, who took over Humphries & Parks Mitsubishi in 2012, added: “To represent a brand for 40 years is a fantastic achievement and one that the team here can be very proud of. The business has come a long way since it was started in 1947 as a blacksmiths workshop in East Sussex. With exciting new models due to be launched, we’re looking forward to growing with Mitsubishi Motors and serving our customers for many more years to come.”
Lance Bradley, Managing Director, Mitsubishi Motors in the UK, said: “Humphries & Parks has made a great contribution to the ongoing success of Mitsubishi Motors in the UK. They have amassed a fantastic reputation over the years and have introduced 1000s of customers to the brand.”
Photo caption: Marcus Joy, Dealer Principal, (right) and Sam Kingsland-Joy, Management Assistant, together with the Humphries & Parks Mitsubishi team celebrate the dealership’s 40th year.